Service
Air-to-water heat pumps sized from calculations for your building, with installation, subsidy help and servicing.
Heat demand calculation before the quote
R290 monoblock and split systems
Help with Czyste Powietrze and Moje Ciepło applications
Settings check after the first month of heating
We size, install and service air-to-water heat pumps for space heating and hot water. Since 2012 we have installed more than 1,900 of them across Wielkopolska. Most are monoblock units using R290 (propane) refrigerant, with split systems where they suit the house better. All our crews have completed manufacturer training on R290 installation, and the company holds a UDT-CERT F-gas certificate.
Outdoor unit and indoor unit or hydraulic module, hot water cylinder, hydraulic fittings (valves, filter, expansion vessel, pump group), materials, electrical connection from the distribution board, base or brackets, commissioning, warranty registration and the documents for your subsidy application.
For an existing house you can get funding from the Czyste Powietrze programme, for a new house from Moje Ciepło. You can also deduct the cost under the thermal retrofit tax relief (ulga termomodernizacyjna). We help you check which programme applies and prepare the documents. The unit has to be on the ZUM list of eligible equipment, and Czyste Powietrze requires an energy audit. We always check current amounts and conditions on the programme websites, as they change several times a year.
How we work
A site visit and a heat-loss calculation. We size the unit for the building, not the floor area.
We check which programme you qualify for and help you put the application together.
Our own crews, usually 2-4 days. Commissioning, heating curve set-up and a walkthrough.
A check after the first month and the yearly inspections the manufacturer warranty requires.
FAQ
Question not here? Write or call us, we reply within one working day.
Write to usOften yes, but not always. We check whether the radiators can heat each room with a flow temperature of about 50°C in a frost. If the house is poorly insulated and the radiators are small, we will recommend insulating or replacing some radiators first. A heat pump running at 60°C all the time is expensive to run.
It depends on the building's heat demand and the electricity price. For example, a 140 m² renovated house that needs about 14,000 kWh of heat a year will use about 4,000 kWh of electricity with a seasonal efficiency (SCOP) of about 3.5. At an assumed price of about PLN 1.10/kWh, that is roughly PLN 4,400 a year for heating. This is an example, not a promise.
The outdoor unit is audible, especially in frosty weather and during defrost. That is why we place it away from bedroom windows and the property boundary, on a base or wall brackets with anti-vibration mounts. During the site visit we show you where we suggest putting it.
In a new house usually 2-3 days. When replacing a coal boiler and rebuilding the boiler room, 3-4 days. You may be without hot water for one of those days.
Sometimes. A heat pump with a backup heater usually needs a three-phase supply and enough contracted capacity. We check this during the site visit and tell you whether you need to apply to the grid operator.
Case studies
Family home, private client
Family home, private clientBlog
Heat pump output should come from a heat loss calculation, not floor area. Here is what we look at when sizing a unit and what to ask an installer before you sign.
5 min read
Steam above the unit and frost on the fins are usually normal heat pump behaviour. Here is what we hear about on the service line during cold spells and which symptoms point to a real fault.
5 min read
We work out the annual cost of heating a 150 m² house near Poznań with a heat pump, with every assumption stated. We compare G11 and G12 tariffs, the effect of solar PV, and gas and coal.
5 min read